Terms

TERMS OF SERVICE

This Agreement, which governs the terms and conditions of the use of Sun City Bin Cleaners, is between you (“Customer”) as an authorized user of such services, and Sun City Bin Cleaners

This Agreement, together with any operating rules, policies, price schedules, or other supplemental documents expressly incorporated herein by reference and published from time to time by Sun City Bin Cleaners (collectively, the “Agreement”), constitutes the entire agreement between Sun City Bin Cleaners and you regarding the Bin Cleaning Service. By using the service, you confirm your acceptance of and agree to be bound by this Agreement.

I.  Service

Sun City Bin Cleaners provides a first-rate mobile trash bin cleaning and power washing service for both residential & commercial trash bins.

II.  Customer Responsibilities

In order for Sun City Bin Cleaners to provide its services, the Customer is to abide by the following conditions, or service may be suspended:

  • Customers will enroll in one of our three service options – monthly, quarterly, or one-time.  A minimum of three (3) services are contracted for and will be billed for if the customer opts to cancel service early.
  • Trash bins must be readily available for service. Bins are to be located at the curb (unless special arrangements have been made – Sun City Bin Cleaners needs to be notified of these arrangements in advance). Bins will be remained at the end of driveway after they have been cleaned with a Sun City Bin Cleaners tag on them so know we were there. (Unless special arrangements have been made.)
  • If the Customer will not be available for a scheduled cleaning it is his/her responsibility to contact Sun City Bin Cleaners and notify them of the absence by 6:00 PM the night before service.
  • All trash in bins MUST be bagged and tied.
    • All trash bin(s) must be free of un-bagged animal waste and fecal material.
    • All trash bin(s) must be free of chemicals, paint, glue or other adhesive, or hazardous waste of any kind.
    • All trash bin(s) must be free of building materials, e.g., plaster, stucco, or concrete.
    • Other waste products, such as leaves, branches, etc., must be bagged and tied.
  • Sun City Bin Cleaners is a bin sanitation company, not a bin detailing service.  Paint, oil, grease, etc. – Sun City Bin Cleaners is NOT responsible for the condition of these bins after cleaning.
  • If Sun City Bin Cleaners arrives to perform service(s) and the above conditions are not met, the service will not be completed.  The Customer IS still responsible for $15.00 payment. Should the truck and crew arrive at a location without being notified that the bins are not ready, there will be a service fee for the stop. This service fee covers the cost of fuel, labor, and truck maintenance.

III.  Sun City Bin Cleaners Responsibilities

If Sun City Bin Cleaners fails to provide its service(s) on the scheduled day of service, Sun City Bin Cleaners will compensate the Customer by arranging for the service to be performed on the next possible neighborhood visit.  If a reschedule is not practical or possible the Customer will receive a credit for the missed service.  In the case of inclement weather that prohibits Sun City Bin Cleaners from operating, a notice will be sent to the customer.  A reschedule date will be made.

IV.  Modifications to Customer Agreement

Sun City Bin Cleaners may amend this Agreement at any time by (a) posting a revised Customer Agreement at www.suncitybincleaners.com, and/or (b) mailing or sending information regarding the amendment to the email address you provided to Sun City Bin Cleaners. We will welcome all inquiries, questions, and comments regarding any changes made to the agreement from our clients. Our goal is to always serve our customers to the best of our ability and any changes to the agreement would be solely made for the betterment of the service program.

V.  Modifications to Service

Sun City Bin Cleaners reserves the right to modify our delivery of service for the betterment of our customers and the overall success of the service program.

VI.  Charges

The Customer agrees to pay all charges for the utilization of the service(s) for the selected package. All charges will be exclusive of value-added sales. Sun City Bin Cleaners reserves the right to change prices or institute new charges for access to or use of the service. Any changes in pricing will be communicated to the Customer by mail OR email. It is the Customer’s option to continue the service or to discontinue the service at that time. Continued use of the services or non-termination of the Customer’s Sun City Bin Cleaners account after any such changes are communicated to the Customer by mail OR email correspondence constitutes your acceptance of the charges as modified by the posted changes.

  1. Payments are automatic.Nothing will be charged until service is completed. Payment to Sun City Bin Cleaners is automatically charged to the Customer’s debit card, credit card, checking account. Should the payment not be received as scheduled, the Customer agrees to pay all amounts due upon demand by Sun City Bin Cleaners .All prices are plus tax and a waste disposal fee will be added to the invoice. 
  2. A service fee of ($15 per stop) will be imposed if the bins are not ready for service, and we are not notified.
    An email reminder is sent before each service. A response to either one of these reminders is necessary when the bins are not ready for service. We must be notified if the bins are not ready for service as our costs of operations are paid only through service fees, and we cannot operate without them.
  3. Referrals
    Should a subscription customer offer us a 3 referrals to a new customer (customer defined as not having service from Sun City Bin Cleaners before) who registers for a subscription service (one-time services do not apply), Sun City Bin Cleaners will provide one (1) free cleaning service(2 Bins) to the regular customer as a gesture of appreciation.

VII.  Default Payments

Sun City Bin Cleaners reserves the right to suspend or terminate Customer’s service without notice upon rejection of any credit or debit card charges or if the Customer’s card issuer (or its agent or affiliate) seeks return of payments previously made to Sun City Bin Cleaners when Sun City Bin Cleaners believes Customer is liable for the charges. Such rights are in addition to and not in lieu of any other legal rights or remedies available to Sun City Bin Cleaners.  Termination of service is the very last step of non-payment and will try to be avoided if possible.

VIII. Continuity of Service

The credit or debit card used to establish Customer’s account will be automatically processed, in accordance with Customer’s payment choice, the month prior to Customer’s last paid service. Sun City Bin Cleaners will notify the Customer of any rate changes. Customer must notify Sun City Bin Cleaners before any changes to the Customer’s credit or debit card or if the Customer decides not to continue with the service.

IX.  Cancellation of Service

Once a customer has received and paid for three cleanings using a subscription service, a service plan may be canceled with 30 day notice with no further obligation.

X.  Governing Law

These terms and conditions are governed by and construed in accordance with the laws of El Paso Texas. Customer irrevocably submits to the exclusive jurisdiction of the courts in each state or location.